Terms & Conditions
- Passengers have to present at the bus terminal 20 minutes before departure time.
- Tickets considered invalid if the passenger does not appear on time.
- The tickets purchased is non-refundable.
- A child over 3 years old must have a ticket
- Reschedule the departure time is possible, but the passenger has to inform the company 1 day before departure. Rescheduling is possible for the same route only.
- Company will charge if the passengers’ luggage is more than 25kg as clothes suitcase only for big bus and 15kg for Vip Van.
- Prohibit items such as dangerous weapons, drugs, smuggling products, and pets are not allowed onboard.
- The company does not responsible for the loss of any valuable or fragile things stored underneath the bus.
- We do not provide pickup service.
- Passengers have to show their e-ticket to the inspectors to board the vehicle.
- Passengers can request to change their seat before departure if the one they prefer is not occupied.